Department of Immigration Services
Department of Immigration Services

How to Apply for a Passport in Kenya and Expedite the Process

Applying for a passport in Kenya has become easier with the introduction of the E-Citizen portal, Huduma Centers, and Cyber Cafes offering online application services. If you need your passport processed quickly, following the correct steps and tracking your application diligently is crucial. Below is a detailed guide on how to apply for a passport and how to ensure you receive it within the shortest time possible.

Step 1: Online Passport Application via E-Citizen

The Government of Kenya has digitized the passport application process, allowing applicants to apply through the E-Citizen portal. Follow these steps:

  1. Create an E-Citizen Account – Visit www.ecitizen.go.ke and register using your national ID number.
  2. Navigate to Immigration Services – Once logged in, select the Department of Immigration Services and choose the “Passport Application” option.
  3. Fill in the Application Form – Provide personal details, select the type of passport you need, and upload the necessary documents.
  4. Make Payment – Fees vary depending on the passport type:
    • 34-page ordinary passport: KES 4,550
    • 50-page ordinary passport: KES 6,050
    • 66-page ordinary passport: KES 7,550
    • Diplomatic passport: KES 7,550
    • East African Passport: KES 990
  5. Print the Application Form – After successful payment, print the completed form and three copies of the invoice.

Step 2: Submission and Biometric Capture

After completing the online process, visit a designated passport processing center (Nyayo House, Mombasa, Kisumu, or Huduma Centers) to submit your application and undergo biometric capture. Bring the following documents:

  • Original ID and a photocopy
  • Original birth certificate and a photocopy
  • Three passport-sized photos
  • Parents’ IDs (for first-time applicants)
  • Copies of the payment receipt and application form

Step 3: Tracking Your Passport

Once biometrics are completed, you will receive a tracking number that allows you to monitor your passport’s status. To track your passport:

  1. Visit the E-Citizen portal and log in.
  2. Navigate to Immigration Services and check the status of your application.
  3. Alternatively, send an SMS with your tracking number to 2032 or call the immigration office.


How to Get Your Passport Faster

Many applicants experience delays, but there are ways to fast-track your application. If you urgently need your passport within 2-5 days, consider calling 0700199777. Numerous applicants have reported receiving their passports in record time by following up directly through this number. The officials at the Immigration Department can help prioritize urgent cases based on necessity.

Why Call the Immigration Office?

  • Expedited Processing: Many applicants who called 0700199777 received their passports within 2-5 days.
  • Immediate Assistance: Instead of waiting weeks, a direct call ensures that your application is processed faster.
  • Avoid Delays: Some applications get stuck due to minor errors. Speaking directly to an officer can help rectify any issues quickly.

Final Thoughts

If you are in urgent need of a passport, following the right application steps and actively tracking your application is crucial. However, to avoid unnecessary delays, calling 0700199777 can significantly speed up the process, ensuring you receive your passport within days. Don’t wait—take action now and get your passport processed swiftly!